Business Challenge

Our client was halfway through a 4-year strategic program to transform their supply chain technology and found themselves off track, behind schedule and without the information or processes to understand why. Kenny & Company was engaged to increase accountability through improved project execution and the development of standardized performance metrics and reporting tools.

The key issues that faced our client were:

  • Lack of standardized program and project metrics and tools.
  • Low visibility into deliverable tracking, test execution, and defect metrics.
  • Lack of repeatable processes, training and documentation.

Client & Engagement Quick Facts

  • 18-month project.
  • Largest IT program for the company during current time span.
  • Large sportswear company with $30B annual revenue in 2015.

Our Solution

Kenny & Company’s team brought advanced facilitation, analysis and MS Access and Excel based skills to this program in order to build program metrics and tools, as well as project management expertise to create a sustainable process that could be duplicated for future initiatives. We engaged stakeholders across the value chain to understand what information was actionable for them, developing metrics that were specific, measurable and controllable. Our team brought the attention to detail that was required to design day to day reporting that became crucial to the operations. Once the tools were complete and implemented, we created documentation designed for training within the department and for future programs.

Business Benefits

This program transformed the team into one that was recognized as one of the top performers in the company. The redesigned program and project metrics, reporting and training allowed our client to improve their performance on this faltering initiative, and realize over $100M of cost savings to their supply chain by year four. Additionally, many other programs within the organization have since adopted these best practices, metrics and tools.

About Kenny & Company

Kenny & Company is an independent management consulting firm providing Strategy, Operations and Technology consulting services to our clients. Our management consulting practice, experience and insight also enable us to provide early stage venture capital investments to select startup companies, and through our philanthropic endeavors to give back to our communities.