Business Challenge

Our client was a rapidly growing High-Tech cloud storage company, and found themselves using an inefficient and outdated payroll system. They had been given the opportunity to influence a planned upgrade by their payroll provider to better accommodate their needs, streamline their processes and address their issues, however they had no process documentation or information to take advantage of this opportunity.

The key issues that faced our client were:

  • Lack of process documentation for current processes in the company.
  • Process pain points were not defined and hindering the productiveness of the team.
  • To-be processes needed to be defined for the new payroll upgrade, and pain points addressed for ease of use.

Client & Engagement Quick Facts

  • 3-month project for top ranked cloud storage company.
  • Process improvement influence on new payroll system upgrade.
  • Process analysis performed to streamline and provide redundancy.

Our Solution

Kenny & Company’s team brought advanced process design expertise, and process improvement skills to this program in order to help the client document as-is processes, identify pain points, and draft sustainable to-be processes that are repeatable within the company. We used a systematic process approach in order to engage stakeholders across multiple departments, to understand the current process state, ultimately streamlining processes. Our team developed detailed process flow charts, process analysis, and step-by-step process documentation, which will also be used in training.

Business Benefits

This engagement was instrumental in preparing the client for their payroll system upgrade. The client now has sustainable process documentation in place, and pain points defined. With action plans in place to address the pain points, streamlined to-be process flows and documentation is now a valuable artifact which will provide ongoing repeatable processes for the client.

About Kenny & Company

Kenny & Company is an independent management consulting firm providing Strategy, Operations and Technology consulting services to our clients. Our management consulting practice, experience and insight also enable us to provide early stage venture capital investments to select startup companies, and through our philanthropic endeavors to give back to our communities.