Business Challenge

Our client is a cloud-based enterprise software company that provides a suite of products and services for the global insurance industry. Our client wanted to enable significant growth as it looked to target more customers. In order to meet the projected needs and requirements, our client was looking to develop a partner network of vendors to fill both client and customer roles needed for implementation. These roles required a level of education, training and understanding of its leading insurance software platform.

The key issues that faced our client were:

  • Current training program was manually managed and implemented through instructor led training courses only – no self-led programs in place (computer based (CBT) or web based training (WBT))
  • Current training platform would not scale to meet the needs of the growing enterprise
  • Current training program did not effectively measure engagement or feedback to continuously improve course quality

Client & Engagement Quick Facts

  • Five month project duration
  • Designed overall training curriculum and course syllabi
  • Designed and developed seven training courses; four Instructor Led Trainings (ILT) and three CBTs
  • Researched and assessed several training platforms including Moodle, Litmos, LearnUpon and Mindflash
  • Implemented and configured the training platform for our client
  • Developed training operations and management guide for training management

Our Solution

Kenny & Company implemented a training platform and developed training material to manage the training program in order to support our client’s customer and revenue growth.

Business Benefits

Our client is able to scale customer acquisition growth and company expansion.

About Kenny & Company

Kenny & Company is an independent management consulting firm providing Strategy, Operations and Technology consulting services to our clients. Our management consulting practice, experience and insight also enable us to provide early stage venture capital investments to select startup companies, and through our philanthropic endeavors to give back to our communities.