Business Challenge

Our client is an Enterprise Software company that offers a policy automation suite for the property and casualty insurance industry. Their rapid growth has resulted in an increasing need to improve collaboration and the sharing of information across the enterprise and externally with customers with a new scalable cloud based solution.

The key issues that faced our client were:

  • Information was managed and stored in multiple locations and was communicated in a variety of non-streamlined methods
  • Existing platform for knowledge and content management was outdated with limited performance and functionality
  • Decentralized content management resulted in inability to find documents or outdated document versions being used

Client & Engagement Quick Facts

  • Conducted interviews and facilitated decisions with key stakeholders to understand and define requirements pertaining to people, process, and technology
  • Evaluated cloud based collaboration and content management technologies, hosting vendors, migration partners, and migration tools
  • Migration Statistics: 137 internal users (employees and contractors), over 235 external users (customers), and over 200 GB of data

Our Solution

After all requirements were identified and validated by key stakeholders, Kenny & Company managed the evaluation and selection process of new cloud based platform and supporting partners, proceeding with Microsoft’s Office 365 based on suitability to our client’s requirements, cost, features, functionality, scalability, and support. Kenny & Company planned for and executed a successful migration to SharePoint Online 2010 and Exchange Online 2010 coordinating all internal and external activities and communications. Post-migration Kenny & Company provided internal and external user support, performed knowledge transfer to IT, worked with migration partner to stabilize system, and implemented customizations and workflows to bring the new site to the desired working state.

Business Benefits

The migration to Office 365 provides our client an economical, robust and scalable cloud solution, enabling them to stay current with future updates and releases of SharePoint, Exchange, and Office. SharePoint 2010 has improved collaboration and knowledge management for all users and reduced our client’s monthly costs while delivering new features and path for scalability

About Kenny & Company

Kenny & Company is an independent management consulting firm providing Strategy, Operations and Technology consulting services to our clients. Our management consulting practice, experience and insight also enable us to provide early stage venture capital investments to select startup companies, and through our philanthropic endeavors to give back to our communities.