Quality Assurance for a Global Supply Chain Program
Business Challenge
Our client is a global company developing audio, video, and voice technologies for the entertainment and communications industries. They are seeking to consolidate multiple legacy SharePoint environments to a new SharePoint platform while improving the quality and usefulness of content.
The key issues that faced our client were:
- Departments with multiple sites in different environments with duplicated and stale information – users do not know where to go
- Target platform not originally setup by IT and consisted of non-scalable architecture with multiple issues causing bugs & downtime
- Users not familiar with target platforms capabilities and spending time and money requesting alternate solutions
- Target hosted environment experiencing latency issues in non-US locations
Client & Engagement Quick Facts
- 20+ regional offices spanning the globe
- 4 separate environments operating 2003, 2007, and 2010 versions with goal to move to single hosted 2010 environment
- Approximately 2900 sites with 500GBs of data, many with no known owner
Our Solution
Kenny & Company managed a team of technical partners and client resources to test, isolate and facilitate availability and performance issues with the target environment. We devised a process that filtered stale content, consolidated disparate sources, restructured hierarchies and navigation, and embedded correct features and functionality based on business requirements analysis. We also developed a comprehensive outreach program and strategy based on Agile best practices determine actions for content in all 2900 sites working with more than 200 client stakeholders and technical partner resources.
Business Benefits
Our client successfully established a single hosted SharePoint 2010 solution with significantly improved availability, and half the latency for data transfer in non-US regional office locations.
About Kenny & Company
Kenny & Company is a management consulting firm offering Strategy, Operations and Technology services to our clients.
We exist because we love to do the work. After management consulting for 20+ years at some of the largest consulting companies globally, our partners realized that when it comes to consulting, bigger doesn’t always mean better. Instead, we’ve created a place where our ideas and opinions are grounded in experience, analysis and facts, leading to real problem solving and real solutions – a truly collaborative experience with our clients making their business our business.
We focus on getting the work done and prefer to let our work speak for itself. When we do speak, we don’t talk about ourselves, but rather about what we do for our clients. We’re proud of the strong character our entire team brings, the high intensity in which we thrive, and above all, doing great work.