We often work directly with client Professional Services Organizations (PSOs) – whether defining strategy, leading programs and projects for them or their customers or partnering with them to transform their own delivery approach in providing professional services.
Selected Professional Services Operations Case Studies
We work directly with client Professional Services Organizations (PSOs) - defining strategy, leading programs and projects for them or their customers or partnering with them to transform their own delivery approach in providing professional services. We provide our own professional services expertise to PSOs and have a unique point of view in helping our clients build, operate and deliver professional services internally and to their customers.
Training Solution for an Enterprise Software Company
Our client is a cloud-based enterprise software company that provides a suite of products and services for the global insurance industry. Our client wanted to enable significant growth as it looked to target more customers. In order to meet the projected needs and requirements, our client was looking to develop a partner network of vendors to fill both client and customer roles needed for implementation. These roles required a level of education, training and understanding of its leading insurance software platform.
Partner Network Strategy and Development
Our client is a cloud-based enterprise software company that provides a suite of products and services for the global insurance industry. Our client wanted to build a robust partner network from which to augment both its internal teams and its customers’ teams in order to execute successful implementations. A successful implementation requires our client’s customers to provide staff and expertise in a numbers of roles. In past experiences, our client found that its customers were not only understaffed but also lacked the expertise and experience required to implement an enterprise software system.
Selected Professional Services Operations Points of View
Building a Sourcing Strategy for Enterprise Software
Enterprise software companies with solutions that require extensive configuration and customization face challenges scaling their business. For many companies, growth …
Increasing Enterprise Adoption for Hybrid SaaS Providers
Most enterprise CIOs are now managing both on premise and software as a service (SaaS) based applications within their corporate …
Using Agile Methods for Enterprise Software Implementations
Thirty-five percent of IT departments follow agile delivery methods, according to Forrester. No, they’re not just following iterative methods and calling it agile, but a little over twenty percent are and only thirteen percent are still following a waterfall method, including the famed CMM.