Product Lifecycle Management: Rediscovering a Global Retailer’s North Star
The multiyear program was already three years in and the client team was well behind schedule in delivering against the original roadmap and was experiencing significant usability challenges affecting user adoption.
Operational Analysis for Healthcare Merger
Our client needed assistance with project management and operations improvement in preparation for a possible merger and acquisition with another health care organization.
Business Systems and Master Data Management Assessment
Kenny & Company was asked to perform an assessment of their data management processes and systems in order to provide more insight into their current data issues and process inefficiencies.
Our client wanted to perform a formal evaluation, selection, and implementation of a strategic Application Development and Maintenance (ADM) services partnership to transform its IT capabilities, delivery structure and support its aggressive, global business growth.
Grants Management System Implementation
Business Challenge Our client is a Philanthropic Organization and National Community Foundation wanting to replace their legacy grants management system …
Program Review to Ensure Successful Value Realization
Our client was seeking to ensure successful deployment of a new pricing and promotion capabilities program. The program was at an inflection point moving to the final stages of implementation but was reporting status as red and had reset the delivery date.
Decision Analysis and Program Governance
Business Challenge Our client is a Consumer Packaged Goods company facing ongoing issues during the implementation of two global supply …
Career Site Migration and Optimization
Business Challenge Our client is a global cloud storage and file synchronization provider that wanted to optimize its career site …
Capability and Readiness Assessment for an Enterprise Resource Planning Program
Our client is a Global Fortune 500 corporation engaged in the design, development, manufacturing, sales and marketing of footwear, apparel, equipment, accessories and services.
New Product Introduction
Our client is an Enterprise Software company that has developed a new product in their policy automation suite for the property and casualty insurance industry that leverages third party industry standards data through direct systems integration.
IT Strategy Improving Program and Project Delivery
Our client is a Fortune 200 Consumer Goods company and a global manufacturer and retailer of apparel, footwear & accessories. Our client was seeking to improve program and project delivery. Historically, our client often struggled to scope, estimate, plan and implement projects and deliver committed business value.
Triage for a Responsive Supply Chain Project
Our client is a Fortune 200 Consumer Goods company and a global manufacturer and retailer of apparel footwear & accessories. Our client was seeking to create a responsive supply chain – inclusive of raw materials, work in progress, and finished goods. A project was in progress to research responsive supply chain models and to develop a proof of concept for popular retail items.
Our client is an Enterprise Software company that has developed a policy automation solution platform to support the property and casualty insurance industry – workflow management, forms, content delivery and customer relationship management.
Startup Strategic Review and Funding Approach
Our client is a start-up company offering a comprehensive online home improvement network designed specifically for homeowners and home improvement professionals. They create an easy way for homeowners to find home improvement professionals and review the quality of services and products, while providing businesses with an innovative way to attract new customers.
Global Analytics, Reporting and Data Visualization
Our client is a worldwide leader in network communication products and services, primarily distributed through a global network of multi-channel partners. Our client wanted to gain actionable insight into their partners’ performance across several programs through enhanced BI reporting and analytics. The initiative delivered more accurate and timely actionable metrics within a ‘single source of truth’ data visualization solution to senior executives and program stakeholders.
Business Process Optimization
Our client is a leading provider of class action claims filing and recovery services in the U.S. Our client sought to improve their claims filing process by establishing optimized processes, methods, communications, tools, metrics and reports to support the growing volume of clients and claims.
Sales Strategy for Cloud Solution
Our client is a cloud-based enterprise software company that provides a suite of products and services for the global insurance industry. Our client wanted to improve sales of its hosted service offering by educating customers on the Total Cost of Ownership (TCO) of managing an enterprise software platform and on the benefits of a Software as a Service (SaaS) model.
Partner Network Strategy and Development
Our client is a cloud-based enterprise software company that provides a suite of products and services for the global insurance industry. Our client wanted to build a robust partner network from which to augment both its internal teams and its customers’ teams in order to execute successful implementations. A successful implementation requires our client’s customers to provide staff and expertise in a numbers of roles. In past experiences, our client found that its customers were not only understaffed but also lacked the expertise and experience required to implement an enterprise software system.
SharePoint Consolidation and Restructuring Program
Our client is a global company developing audio, video, and voice technologies for the entertainment and communications industries. They are seeking to consolidate multiple legacy SharePoint environments to a new SharePoint platform while improving the quality and usefulness of content.
Talent Development Strategy for Supply Chain IT Group
Our client is a Fortune 200 Consumer Goods company and a global manufacturer and retailer of apparel, footwear and accessories. Our client was seeking to develop a comprehensive talent development plan to support the supply chain IT organization growth.
After Action Review for a North America Supply Chain Program
Our client is a Fortune 200 Consumer Goods company and a global manufacturer and retailer of apparel, footwear and accessories. Our client was seeking to retrofit a North American Distribution Center’s warehouse management system and convert the manual and outdated processes to support a more nimble and responsive supply chain. At Go-Live, our client experienced significant problems across inbound, outbound, sorting, labeling and shipping. The objective of the After Action Review was to answer three main questions:
Training Solution for an Enterprise Software Company
Our client is a cloud-based enterprise software company that provides a suite of products and services for the global insurance industry. Our client wanted to enable significant growth as it looked to target more customers. In order to meet the projected needs and requirements, our client was looking to develop a partner network of vendors to fill both client and customer roles needed for implementation. These roles required a level of education, training and understanding of its leading insurance software platform.
Affordable Care Act’s Medi-Cal Expansion
Our clients included both a County health care delivery system and a publicly operated health plan; we served as key business and systems integration consultants for these organizations as they partnered to implement a crucial provision of health reform. Our engagement with this client began four months prior to the implementation of Medicaid Expansion (Medi-Cal in California), driven by the Affordable Care Act.
Health System Merger & Acquisition
Our client is a health delivery network offering ambulatory, wellness, residential and senior services exclusive to members of the entertainment industry. With the transition of their outpatient health care network to a large academic health system, they engaged with Kenny & Company to facilitate and manage all major work streams required for the acquisition.
Outpatient Specialty Clinic Operational Analysis
Our client is a hospital-based outpatient specialty clinic affiliated with a large Northern California health delivery system. The specialty clinic was given an urgent mandate to improve its contribution margin by increasing net revenue and reducing costs.
Technology Roadmap for Finance Operations
Our client is a Fortune 200 Consumer Goods company and a global manufacturer and retailer of apparel footwear & accessories. Our client was seeking to build a technology roadmap for its finance functions. A joint effort between the finance business function and technology solutions groups was assembled to collaborate on the current and future states of technology in finance.
Health Assessment of Global HR Technology Program
Our client is a Fortune 200 Consumer Goods company and a global manufacturer and retailer of apparel footwear & accessories. Our client was seeking to gain insights and process improvements to an on-going release of HR technologies. An established program team was in place on global and local levels to identify business requirements, solution designs, and implement time and payroll systems across all geographies.
Agile Adoption in Healthcare Analytics Projects
Our client is a highly recognized health system of inpatient care, outpatient health centers, medical groups and virtual care services. With the increased demand for clinical performance analytics and Value Stream Metrics (VSM) projects, our client’s Clinical Business & Analytics organization engaged with Kenny & Company to improve the management, visibility and communication of strategic data analytics projects.
Project Management for Supply Chain Planning
Our client is a Fortune 200 Consumer Goods company and a global manufacturer and retailer of apparel footwear & accessories. The organization targeted to integrate supply chain planning across six geographies and streamline technology to enable growth, increase precision and reduce days in inventory. The key challenges that faced the organization were:
Standing Up a Professional Development Program
Our client is a highly recognized county-based public health system. Their Management Services Organization (MSO) division engaged Kenny & Company to build the breadth and depth of their human capital through a Professional Development Program.
NetSuite Cloud ERP Implementation
Our client is a cloud-based enterprise software company that provides a suite of products and services for the global insurance industry. Our client is replacing its current accounting system with NetSuite’s cloud based accounting solution with reporting and analytics to plan and manage the financial growth of the company.
Healthcare Quality Measures
Our client is a large publicly operated health plan, working closely with its network of delivery systems to improve the quality of healthcare provided. Our client engaged its county-operated delivery system to improve certain Healthcare Effectiveness Data and Information Set (HEDIS) scores. Kenny & Company was engaged to facilitate the improvement efforts, arbitrate cross-organizational barriers to progress and provide insight on the flow of quality data within and between organizations.
Analytics Engagement Model and Service Optimization
Our client is a highly recognized health system of inpatient care, outpatient health centers, medical groups and virtual care services. The Clinical Business & Analytics organization wanted to better understand and standardize their core services offering of analytic solutions to enable cost effectiveness, efficiency and quality as well as optimize the engagement model of how those analytics services are delivered.
Startup Strategy Challenge
Our client is an early stage technology company that is transforming the way the world plays the lottery. The CEO was seeking support to solve key strategic challenges that the organization faced.
Implementing Portfolio Management
Our client is a Fortune 200 Consumer Goods company and a global manufacturer and retailer of apparel footwear & accessories. Our client was seeking to build a Portfolio Management function to enable business decision making and new supply chain capabilities and processes.
Evaluating Data Quality in Healthcare
Our client is a highly recognized county-based public health delivery system that is making substantial infrastructure and operational changes to keep pace with health reform. Our client wanted to better understand and fix prevalent data quality issues in order to be in compliance with health plan and state regulations.
Healthcare Call Center Operations Improvement
Our client is a highly recognized county-based public healthcare delivery system. After implementing Safety Net Connect’s electronic provider consultation and referral system, the volume of patient calls to schedule appointments with specialists increased dramatically, resulting in long wait times and reducing patient and provider satisfaction. The Managed Care Services (MCS) Division engaged Kenny & Company to perform an assessment of the specialty care appointment call center operations.
Agile Project Implementation
Our client is an Enterprise Software company in the insurance industry implementing their policy automation solution – workflow management, forms, content delivery and customer relationship management at a key customer. Projects at this customer have historically presented various challenges including the following:
Supply Chain Transformation PMO
Our client is a Fortune 200 Consumer Goods company and a global manufacturer and retailer of apparel, footwear & accessories
Portfolio Dashboard and Cross Functional Metrics
Our client is a Fortune 200 Consumer Goods company and a global manufacturer and retailer of apparel footwear & accessories. Our client wanted a visual dashboard that aligned key metrics across multiple disciplines and functions of the organization. This dashboard needed to be comprehensive, modular, and repeatable to ensure a long term benefit. Similar initiatives had been tried before, but they continually stalled due to a lack of structure and/or competing priorities.
Request Management Methodology
Our client is a Fortune 200 consumer goods company and a global manufacturer and retailer of apparel footwear and accessories. Our client sought to effectively manage incoming requests from global stakeholders as they implemented a new software application to manage their supply chain warehouses worldwide.
Medicare Advantage Risk Adjustment Factor Improvement
Our client is an award‐winning Independent Physician Association located in Northern California. As the healthcare industry shifts away from the fee‐ for‐service payment model, our client’s top priority is to more closely align with the movement towards alternative payment models, such as Medicare Advantage (MA) Risk Adjustment Factor (RAF) reimbursement.
Internal Audit Planning & Support
Our client is a cloud-based software company that provides a suite of products for the insurance industry.
Cloud Solution Evaluation and Migration
Our client is an Enterprise Software company that offers a policy automation suite for the property and casualty insurance industry. Their rapid growth has resulted in an increasing need to improve collaboration and the sharing of information across the enterprise and externally with customers with a new scalable cloud based solution.
Custom Healthcare Application Assessment
Our client is a highly recognized health system of inpatient care, outpatient health centers, medical groups and virtual care services. As part of an ongoing effort to improve patient experience, a program for structuring best practice communications and developing relationship based care approaches with patients was established.
Technology Business Management
Our client wanted to more cost-effectively deploy technologies that support their high-growth business objectives. This required making better decisions about what technologies they buy, build, and ultimately consume by shifting the debate from the cost of IT to the value it provides.
Cost of Application Hours Lost
Our client wanted a more accurate assessment of their IT downtime costs to help them manage and optimize their technology risk. This required modeling both direct costs and opportunity costs of their severity incidents to prioritize appropriate investments, action plans, and solutions that prevent or offset the cost of application hours lost, including new equipment, better security practices, and robust monitoring tools.
Our client wanted to create and evolve a CIO Scorecard to inform and guide their strategic technology decisions, communicate IT performance to key stakeholders across the company, and measure, monitor, and benchmark their technology goals and commitments using relevant, high- priority performance metrics
Payroll Operations Process Improvement
Our client was a rapidly growing High-Tech cloud storage company, and found themselves using an inefficient and outdated payroll system. They had been given the opportunity to influence a planned upgrade by their payroll provider to better accommodate their needs, streamline their processes and address their issues, however they had no process documentation or information to take advantage of this opportunity.
RFP for Performance Management System
Our client is a global cloud storage and file synchronization provider. The People Operations organization wanted to evaluate, select and implement a new performance management system to replace their current system with broader and deeper functionality, insightful analytics and a more compelling user experience with real-time feedback module.
Contingent Workforce Managed Service Provider Program
Our client is a global cloud storage and file synchronization provider. As their global contingent workforce continues to grow, they needed to replace the current email based and manual process for sourcing and on-boarding new contingent workers by partnering with a Managed Services Program (MSP) provider to run their program and implement a supporting Vendor Management & Contingent Worker System (VMS).
Resource Management Practice and Framework
Our client is an enterprise software company providing both SaaS and on premise solutions for the global property and casualty insurance industry.
Our client is an enterprise software company providing both SaaS and on premise solutions for the global property and casualty insurance industry. To improve how projects were managed and tracked, our client implemented JIRA, a work management application. Kenny & Company provided JIRA administration services to configure the JIRA environment, evaluate and implement JIRA plugins, and prepare the JIRA environment to transition project data from SharePoint to JIRA.
Quality Assurance for a Global Supply Chain Program
Our client is a Fortune 200 Consumer Goods company and a global manufacturer and retailer of apparel, footwear & accessories
People Operations Cloud Data Warehouse, Custom API, & Analytics
Our client is a global cloud storage and file synchronization provider. The People Operations’ technology architecture comprised several point-to-point integrations with Workday to provision employee centric data to downstream systems. They needed to reduce the operational burden and cost of ongoing integration development and maintenance with a cloud data warehouse to all employee and HR related data in one place and replace several integrations with a single custom HR API. The data warehouse will also become the source of employee data to deliver better analytics and visualizations through Tableau.