Quality Assurance for a Global Supply Chain Program
Business Challenge
Our client is a cloud-based software company that provides a suite of products for the insurance industry.
The key challenges facing our clients were:
- Upcoming SAS70 Type II audit required evidence of established controls being followed with supporting documentation throughout a six month audit period
- Existing controls supporting documentation were decentralized within each organization
- New controls established during audit period required creation of new supporting documentation
- Limited availability of resources to coordinate activities with key stakeholders from IT, HR, Operations, Support and other functional areas to define and document processes required to pass audit
Client & Engagement Quick Facts
- Project Durations: Three months
- FTE: 5+
- Geographies: CA
Our Solution
After reviewing all processes and controls identified in previous year’s audit, we engaged with key stakeholders to identify new controls and processes with desired acceptance criteria, level of completeness and ownership for each activity required to pass audit. An Agile Scrum approach was taken where all backlog items with level of progress and completeness for each activity and/or task were managed and communicated weekly. A new centralized SharePoint library organized by control area was created to store drafts and final versions of supporting documentation required by auditors.
Business Benefits
Kenny & Company assisted our client by facilitating key decisions; establishing a scalable process and framework for preparing for future annual audits; and acting as an independent, third party advisory working closely with the SAS70 audit firm to ensure the audit was passed successfully with positive report that can be shared with key customers.
About Kenny & Company
Kenny & Company is a management consulting firm offering Strategy, Operations and Technology services to our clients.
We exist because we love to do the work. After management consulting for 20+ years at some of the largest consulting companies globally, our partners realized that when it comes to consulting, bigger doesn’t always mean better. Instead, we’ve created a place where our ideas and opinions are grounded in experience, analysis and facts, leading to real problem solving and real solutions – a truly collaborative experience with our clients making their business our business.
We focus on getting the work done and prefer to let our work speak for itself. When we do speak, we don’t talk about ourselves, but rather about what we do for our clients. We’re proud of the strong character our entire team brings, the high intensity in which we thrive, and above all, doing great work.